Shipping policy

Items are posted 5 days a week Monday to Friday (excl Bank Holidays) via our local Post Office here in Hebden Bridge, and ship with Royal Mail or Evri. Orders must be made before 12:00 midday, weekdays only, to ship same day.

UK shipping

    • Evri Options:
    • Evri standard (1-5 days) £2.99
    • Evri express (1-2 days) £4.99
    • Royal Mail options:
    • Tracked 24 (1-3 days delivery) £5.40
    • Tracked 48 (3-7 days) £4.25
    • Next day delivery guaranteed by 1pm (inc Saturday) £12.00
    • Pick up from our Hebden Bridge store – FREE. Your confirmation email contains the opening times of the Town Hall reception from where you can collect your order.

Shipping outside the UK

    • £18.00 to select countries
    • The Tonic Tribe Ltd does not take responsibility for customs fees, customs delays and other customs problems and delivery times.
    • We post all items promptly but local couriers determine delivery time.
    • We cannot issue refunds or replacements for orders not cleared by customs or missing once outside the UK.