Delivery and returns
Tonic branded parcels
Items are posted 5 days a week Monday to Friday (excl Bank Holidays) via Royal Mail and orders must be made before 12:00 midday, weekdays only, to ship same day.
UK shipping
- 1st class standard £3.50
- 1st class signed for and tracked (1-3 days delivery) – £5.50
- 2nd class signed for and tracked (3-5 days delivery) – £4.70
- Next day delivery guaranteed by 1pm (inc Saturday) – £12.00
- Order over £100 – FREE, sent 1st class signed for
- Free local delivery with 48 hours via Cargodale E-bike to Calderdale addresses
- Collect in store – FREE, but please call 01422 844000 to check opening times
Shipping outside the UK
- £15.00 to select countries
- The Tonic Tribe Ltd does not take responsibility for customs fees, customs delays and other customs problems and delivery times.
- We post all items promptly but local couriers determine delivery time.
- We cannot issue refunds or replacements for orders not cleared by customs or missing once outside the UK.
Returns Policy
Our customers needs come first and we want your experience of The Tonic products and services to meet your expectations. If, for whatever reason, you are unhappy with the product you have received, please do not hesitate to contact us within 28 days and we will resolve the issue as swiftly as we can.